Whatever you need, we have the right team ready to support you. Our services and support include: • keeping your home clean and tidy • assisting with home and garden maintenance • taking you shopping, or doing your shopping for you • preparing nutritious meals with you, or for you • helping you get out and about, appointments or engagements • social support, which can be spending time with you over a cup of tea, or going with you to social functions • personal care to make sure you can shower and dress yourself safely and independently • respite care, if your carer needs a break from caring duties • allied health services, including physiotherapists, therapists, speech pathologists, social workers and clinical psychologists • acute, specialist, gerontological and community nursing, for support with wound care, managing skin integrity, continence management and medication management
Service Excellence
At Grace Home & Community Care Services we are committed to making every interaction we have an amazing experience by practicing the following behaviors of Service Excellence
We will provide culturally responsive, consumer and community oriented, social support services to frail, older and younger people with disabilities. We will do this by providing:
- Evidenced based decision making– using the best available evidence, expertise and customer values and preferences in making good care decisions. Programs that maintain and enrich our consumers’ ability to live independently at home and in the community.
- Value to our customers and their diversity – establishing a culture of respectful and dignified person-centred care whilst acknowledging their varying needs and characteristics – religious beliefs, spirituality, age, health, socio-economic status, sexual and gender diversity.
- Performance culture – building a culture of performance and improve the effectiveness and efficiency of services, and systems through ongoing training and support for our staff and our customers.
- Collaborative work practices– establishing a culture of working together with other service organizations to achieve common goals and to improve service delivery for our customers.
- Social, environmental and ethical responsibility– engaging with our consumers and key stakeholders to understand the needs of our culturally diversecommunities.
Service Description
Grace Home & Community Care Services offers a wide range of care services for people with disabilities, homeless and the aged, to help them remain comfortable and independent in their own home.
Age, disability or a decline in a person’s health can make it harder to care for their daily needs and maintain their home in the condition they would like.
Grace Home & Community Care Services understands that a little NDIS support can make a world of difference. People don’t have to move to a nursing home or residential aged care facility.
Grace Home & Community Care Services’in home services can be tailored to suit individual needs. Professional and caring staff will consult with the client about their needs and make every effort to achieve them.